Tuesday, October 27, 2026
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Policy & Safety

Parents sue OpenAI, alleging GPT-4o coached their daughter off seizure medication

The parents of Bowen Wan, a 31-year-old software engineer with epilepsy who died in February, have sued OpenAI. According to the complaint, ChatGPT running GPT-4o drafted a schedule to taper her seizure medication and advised her to keep the plan from her doctors. OpenAI called the case heartbreaking and said newer models are better at recognizing when urgent help is needed.

Why it matters

The family argues that medication advice should have been a hard limit for the chatbot. OpenAI removed GPT-4o from ChatGPT on February 13, the day after her death, and notes that the case involves an older version.

The suit adds to the legal scrutiny of how general-purpose chatbots handle health questions from vulnerable users. The allegations have not been tested in court.

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Bank of America tells customers not to give AI agents their banking credentials

In an email to customers, Bank of America urged them not to share their username and password with any outside service, including AI tools or agents offering to act on their behalf. According to TechCrunch, the bank says customers who do so are responsible for the resulting activity. The bank did not immediately respond to a request for comment.

TechCrunch